Your privacy is important to us so kindly get a thorough knowledge about our privacy practices.

This Privacy Policy describes how AuctionsCast collects, utilizes and manages your information when you use our online auction management software via a web browser, mobile applications and Smart TV along with other services. By submitting personal information and by subscribing to our online auction software, you agree to be bound by the terms of this privacy policy. If you don’t agree to our terms of this privacy policy, then you should not access to our online platform. By accepting this privacy policy, you expressly consent to our processing, use and disclosure of your personal information in accordance with the policy.

We may change this privacy policy at intervals. If we make any changes to our privacy policy, we will notify you by revising the date at the policy page and we will also upload a notice on our website letting know users of the change. We suggest you to review the privacy policy whenever you access our online auction software or you can directly interact with us to stay updated with our information practices.

Information We Collect:

If you choose to use our auction platform solution and services, then we may require some collections of your personal data that includes:

• Contact information, like your name, email, phone number, permanent address and postal address
• Account Sign in credentials such as usernames, passwords, and security related information
• Account Sign up and other profile information for any of your employees associated with your account
• Payment details data like name, and account number. We use a third party payment gateway process called as Stripe for credit card transactions. For any data processing operations where Stripe acts as a data controller and processes your personal data, Stripe Privacy Policy applies. By using our online auction portal, you are agreeing to Stripe Privacy Policies
• Your identity card details like aadhar card number, passport number , voter id card or driving license
• Your geolocation data and any other additional information you allow us to access like the data present on social media platforms and details you send to customer support;

Information We Collect Automatically:

AuctionsCast automatically collects some amount of data when you access our online auction platform software. We use this information to better understand, protect and improve the functionality and design of our online auction portal website, mobile apps and tv apps. The information includes:

• IP Address, location information, browser type and version, your login data, device type and model, app errors, and debugging information
• Data Usage: data about your activities on our online bidding portal like bids, searches, browsing actions and patterns
• Records of transactions and payments related to the auction lots that your bidders have purchased by using our online auction platform

How We Use Your Personal Information:

We consider your privacy very seriously so we will never disclose or share your data without your consent other than the information that is required during the process of online auction platform as mentioned in this privacy policy.

The purposes for processing your personal data are listed below:

• to provide technical, email or chat support to you
• to respond to a complaint
• to enable for testing, debugging and operating our auction platforms
• to conduct data analysis for improving our software
• to connect you occasionally for specific promotional purposes which may be of interest to you

Cookies:

When you use our online auction platform, AuctionsCast may place small data files called cookies on your devices. We use cookies to fetch information to keep a track of you and your bidders browsing and purchasing activities. Apart from these we may also use it for various other purposes like having knowledge about which areas and features of our online auction software are popular, improving the development part of the software and upgrading more features. We send a session cookie to your device integrated with our online auction portal when you log in to your Account. This type of cookie helps if you visit multiple pages on the site during the same session as you don’t need to enter your password on each page. Once you sign out or close your web browser, this cookie expires. Auctioneers and Bidders always have the option of disabling or removing cookies via their browser preferences. If you disable cookies on your browser, please note that this could affect the availability and functionality of some parts of our online auction software.

Security:

We use a wide variety of technical and administrative measures to protect the confidentiality, security and integrity of your information. When you submit any sensitive information via our online auction software, those details are kept protected both online and offline. Whenever we gather sensitive information like credit card, debit card account details, that information is encrypted and transmitted to us in a secure and safe way.

Updating Information and Opting Out:

We provide the following options mentioned below for modifying the previously provided details.

• You may update your registration information and bank account details
• You may opt out of receiving promotional email communications from us by using the unsubscribe link included within each mail
• For other requests you can contact us at our customer support

Contacting Us:

If you have any queries or need assistance, please connect AuctionsCast customer support via email, chat, or call.